Job Description

Perched sixty stories above Lower Manhattan, Manhatta serves seasonal, inspired cooking, and offers stunning views of New York City, its bridges, and waterways. Manhatta is a restaurant and full-service event space from Danny Meyer’s Union Square Hospitality Group, combining sky-high views with down-to-earth hospitality.

Who you are: 

As a Private Event Server, you are the tour guide for our guests’ adventure for their event. We are looking for dedicated team members who are invested in guiding our guests through an incredible and memorable experience. Professionals in this role will need to demonstrate exceptional professionalism and work ethic, and have thorough knowledge of food and beverage, our menu, our ingredients, and excellent service. Successful candidates require great teamwork skills, a pleasant friendly attitude, and a strong passion for hospitality and growth.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Exude warmth and friendliness, a passion for food and service, and a strong desire to pursue more knowledge and growth
• Maintain strong work ethic, reliability, and a “find they yes” mindset
• Deliver exceptional guest experiences by consistently following established steps of service standards
• Support seamless service by running food, assisting with preparation, table set-up, and post-event closeout tasks
• Assist with food and table prep before the event begins
• Execute event set-up, service, and breakdown for all-day conferences, weddings, receptions, and seated events of all sizes
• Perform job functions with precision, speed, and accuracy, even during high-volume or high pressure services
• Prioritize the minute details of service appropriately, and adapt to constantly changing priorities
• Maintain a safe, clean and organized work environment while performing efficiently under pressure
• Adapt quickly to changing event needs, resolve service issues with sound judgment, and escalate when appropriate
• Support overall team objectives and operational excellence by completing additional duties and responsibilities as assigned

What we need from you:

• 1-2 years of similar experience in a similar environment
• A strong understanding of event service, food, wine, beer, and cocktails
• Current Food Handlers Certificate
• Availability on demand, including nights, weekends, and holidays as needed
• Ability to stand or walk for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs. 
• Ability to perform all duties safely, efficiently, and with attention to detail

What you’ll get from us:

At Union Square Hospitality Group,  extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Private Event Server, you’ll enjoy:

• Competitive pay: Hourly rate of $35 - $40/hour 
• Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Invest in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones 
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger.  Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dots  to build uplifting experiences and relationships
• Center the salt shaker  with an unwavering commitment to excellence and the values that matter most
• Write a great next chapter.  The road to success is paved with mistakes well-handled
• Bring a charitable assumption  and err on the side of generosity
• Leave our campsite better than we found it;  always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

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